An Amazon spokesperson confirmed to Ars that the company is investigating a report that the multi-tool box is making a sound when it is clicked.
The spokesperson said the company does not have a fix for the issue.
The spokesperson told Ars that there are no known problems with the toolbox and that there is nothing to worry about.
The Amazon spokesperson also said that the box is working as expected, although the company isn’t confirming if it has been replaced or if the problem has been fixed.
The rep also told Ars it would take “several hours” to get to the bottom of the problem.
We’re investigating an issue with the multi tool box on Amazon that has been making noises, the Amazon spokesperson said.
This is not an issue that has ever been encountered before.
We are investigating the issue and will update you as soon as we have more information.